Got a bug, a billing question, or just stuck? Send us an email — a real person will read it and write back.
Bugs, crashes, save issues, or anything wrong with Hello, Good Dog, Shuttle Run, or any other Wagglebum title.
WagSave integration questions, licensing, Unity version compatibility, or unexpected behavior in your project.
License keys, refunds, receipts, or transferring a license to a new machine or studio.
Review copies, media assets, co-marketing, or anything business-related.
We aim to respond within one business day — usually sooner. We're a small team, so we read every message ourselves.
Your order number or invoice (if it's a billing question), the platform and OS you're on, and a short description of what went wrong. Screenshots or crash logs help a lot.
Studio-tier WagSave customers get access to a private Discord channel. For everyone else, email is the fastest path to us.